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	MCA Solutions — Blackberry, Rational, Network Administration Wireless management Increasingly mobile workforces need on demand access they can trust. That's why your wireless network is a critical component in keeping your staff working together and working effectively. Integration & Implementation Coordination & setup of new servers, accounts, and connections Integrate wireless solutions into your current LAN/WAN infrastructure Coordination & setup of new servers, accounts, and connections Migrate user applications and data to mobile clients Creation/consultation and deployment of security policies Planning of patches, upgrades, and system rollovers Coordination with multiple providers Device Management Manage enterprise server communication w/LAN/WAN Timely support of software issues, patches & upgrades for servers and devices Installation, configurations & management of mobile devices Wireless program administration Troubleshooting server-side hardware issues Account administration and management Set end user restrictions & monitor network for unauthorized users Remotely resolve non-hardware problems Technical Support Personal 1-on-1 training sessions Quickly isolate and resolve mobility specific problems Customized application development Help Desk support Customized troubleshooting documents Resolution of service tickets Back to top   Blackberry management RIM Blackberry offers the best of multiple worlds by integrating email, phone, and calendars. Coupled with our services, you can take advantage of all of these features as well as create customized, scalable enterprise solutions. We've trained hundreds of individual government employees on the use and benefits of RIM Blackberry and created individual programs to suit our customers' needs. Find out how MCA’s Blackberry can create a compelling return on investment for you and your customers. Benefits Place phone calls while viewing your email View attachments Real time handheld-to-handheld communication Complete data encryption between all points Trusted by all levels of government Improve efficiency and productivity Coordinate multi-staff meetings from the field Fully integratable with Microsoft Outlook & Lotus Notes How MCA can work for you Wireless program administration and technical support for your LAN/WAN Manage enterprise server communication with your agency’s LAN/WAN Customized application development Personal, one-on-one training sessions Customized troubleshooting documents Manage all user accounts Email account integration Coordination with all major service providers Back to top   Rational Implementation Even the best software management platforms take time to configure and customize for the optimized use of your team. MCA's proven track record and experience in installing and configuring Rational can work for you, allowing your team to concentrate on the critical aspects of development. With the best-of-breed lifecycle tools from IBM Rational, the entire team can contribute in every step of the software creation process without losing updates, versions, and errors in the shuffle. Benefits Deliver high-quality software on time Keep the entire team and project in sync Fully customizable interface and workflow engine Customizable defect and change request fields, processes, interfaces & more Instant access for multi-area teams Capture and compile multiple test results Immediate notification of all requirements changes How MCA can work for you Full installation & network integration Best practices consultations Transfer and merge data from legacy systems Configuration at the server-side and client-side levels Customize processes, interfaces & other unique software aspects Provide on or off-site support from a trained Rational Software Manager Help desk support for all users Back to top
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