Job Description / Required Skills:
Candidate selected will demonstrate senior level knowledge in all aspects of Cisco Call Manager, Unity, Unified Messaging, Integrated Call Distribution, Integrated Voice Response, Attendant Console and Personal Attendant. Requires MCAE 2000 or MCSE 2003 certification with the Messaging option. Must have current Cisco Unity Support Specialist certification. Network engineers are responsible for taking a lead role in supporting client infrastructure to insure that all installations are executed in a timely and efficient manner. Will provide support and complete documentation for all assigned projects, may supervise a team of engineers on larger projects, and provide architectural direction and planning for client/server systems. Ideal candidates will have experience maintaining and troubleshooting in a production environment. Have an understanding of LAN/WAN issues and Exchange. Will be performing complex troubleshooting and major design activities, provide second and third level support for customer NT systems, and provide mentoring to peers on the NT support team.
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