Cisco network engineer

Job Description / Required Skills:

Candidate selected will demonstrate senior level knowledge in all aspects of Cisco Call Manager, Unity, Unified Messaging, Integrated Call Distribution, Integrated Voice Response, Attendant Console and Personal Attendant.  Requires MCAE 2000 or MCSE 2003 certification with the Messaging option.  Must have current Cisco Unity Support Specialist certification.  Network engineers are responsible for taking a lead role in supporting client infrastructure to insure that all installations are executed in a timely and efficient manner. Will provide support and complete documentation for all assigned projects, may supervise a team of engineers on larger projects, and provide architectural direction and planning for client/server systems.  Ideal candidates will have experience maintaining and troubleshooting in a production environment.  Have an understanding of LAN/WAN issues and Exchange.  Will be performing complex troubleshooting and major design activities, provide second and third level support for customer NT systems, and provide mentoring to peers on the NT support team.


  • 5+ years of experience in a network support role
  • 5+ years of experience with LAN and WAN technologies and protocols
  • 3+ years of recent experience with ground-up design, setup, and installation of Cisco environments, experience with enterprise NT technologies that include: NT 4, Windows 2000/2003, WINS, DNS, Terminal Services, Exchange, and SQL.
  • Proficiency utilizing Cisco IOS 11.x, 12.x, Cisco Routers, Cisco Switches, CiscoWorks, SNMP, Smiffer Pro, In-depth knowledge of IP routing protocols: RIP, IGRP, EIGRP, OSPF, and BGP
  • Working knowledge of a variety of LAN technologies including Fast/Gigabit Ethernet, HSRP, Token Ring, and DLSW+
  • Possession of excellent analytical skills to diagnose and resolve server, router, or WAN failures required
  • Must have excellent verbal and written communication skills.
  • BA or BS degree in a related field required.


  • Any certifications CCNP, CCIE, etc., MCSE certifications.
  • Experience with UNIX system a plus
  • Prior background with Government, Military or Defense Contracting highly desired.
  • Experience with implementing and maintaining  CoS and QoS implementations over an MPLS network

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